These Terms of Use govern your access to and use of The Souled Store platform, including the website at www.thesouledstore.com and the mobile application on iOS or Android called "The Souled Store". By signing up to and/or using this platform and services, you agree to be bound by all of the terms and conditions and Privacy Policy stated herein.
The website and mobile application are owned and operated by The Souled Store Private Limited. Throughout these terms:
The Souled Store enables the world's artists to earn money from their artwork by making it immediately and easily available for sale as a variety of products - without giving up control of their rights. The platform emphasizes representing artists' work with quality and respect, and requires all users to respect copyright.
The Souled Store offers the Platform and Services conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By procuring Services from The Souled Store or by use of the Platform, you agree to be bound by these Terms.
By using the Services on www.thesouledstore.com, you are agreeing to the Terms of Use including those available by hyperlink, which may be updated from time to time. Please check this page regularly to take notice of any changes. Following the posting of any changes, your continued use of or access to the Platform or Services constitutes acceptance of such revised Terms of Use.
The Souled Store reserves the right to review and withdraw or amend the Services without notice. If you do not agree with these terms, kindly do not use this Website.
The Company may, after reasonable assessment:
The Souled Store provides a range of Services through the Platform, including but not limited to:
The Souled Store grants you a personal, limited, revocable, non-exclusive and non-transferable license to access the Platform and use the Services only as expressly permitted in these Terms. You shall not access the Platform and/or use the Services for any illegal purpose or in any manner inconsistent with these Terms.
The Souled Store reserves the right to suspend or disallow any user's access to the Platform, or discontinue the Services, for any reason whatsoever, at any time without notice, and without incurring any liability thereof.
You may be required to install certain upgrades or updates to the Platform in use, in order to continue to access the Platform and/or use the Services, or portions thereof (including upgrades or updates designed to correct issues with the Services). Any updates or upgrades provided to you by us under the Terms shall be considered part of the Services.
You must create an account and register yourself as a user in order to use the Services offered on the Platform. Required personal information includes but is not limited to:
The use of all such personal information you provide (including during the registration process) is governed by the Privacy Policy.
You agree that you shall be bound by these Terms by accessing the Platform, or by otherwise accessing the Services provided by The Souled Store. If you do not accept these Terms, you shall not open an account for availing of the Services or using the Platform.
You shall be solely responsible for the confidentiality, safety and security of the user account opened by you. You must keep your password confidential and you are solely responsible for:
In case the password is lost/stolen/misplaced/hacked/no longer in your control, you shall promptly inform The Souled Store. Upon receipt of such information, the relevant account will be blocked.
By creating an account, you represent that all information provided is true, accurate and correct, and that you will update your information as and when necessary to keep it accurate.
You agree that you shall not:
You are responsible for all activities that occur in your account. You agree to notify The Souled Store immediately of any unauthorized use of your account to enable necessary corrective action. You also agree that you will not allow any third party to use your account for any purpose and that you will be liable for such unauthorized access.
By creating an account, you agree to receive certain communications in connection with the Platform and/or Services.
The Souled Store may provide added benefits on the Platform or certain Services on a paid subscription basis ("Subscription(s)").
The annual/quarterly introductory offer of Rs. 199/149 is inclusive of GST. The Souled Store may revise this annual/monthly fee at any time, without prior intimation. However, such price change will not affect anyone who has already purchased the membership.
The Souled Store may require a user to provide credit card, debit card or similar payment related details while registering on the Platform.
If you decide to cancel your exclusive membership mid-way:
The Souled Store uses third-party services for payment processing (e.g. payment processors). The Souled Store will not store or collect your payment card details and the same are directly provided by you to third-party payment processors, whose use of your personal data is governed by their respective privacy policies.
You shall provide accurate and complete billing information including:
By submitting such payment information, you automatically authorize The Souled Store to charge all subscription fees incurred through your account to any such payment instruments.
The Souled Store attempts to be as accurate as possible in the description of the product on the Platform. However, The Souled Store does not warrant that the product description, colour, information or other content of the Platform is accurate, complete, reliable, current or error-free.
The Platform may contain:
The Souled Store reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time (including after an order has been submitted) without prior notice. Such errors, inaccuracies or omissions may also relate to pricing and availability of the product or services.
You understand that all information, images, pictures, data, text, music, sound, photographs, graphics, video, messages, or other materials (collectively, "Content"), whether publicly posted or privately transmitted, is the exclusive work and property of the person from whom such Content originated.
The Souled Store does not claim any permanent ownership of your Content. You retain copyright and any other rights you already hold in Content which you submit, post, upload, display, or sell on or through The Souled Store.
When you submit, post, upload, display, or sell Content, you grant The Souled Store a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive (and sub-licensable) license to use and archive the Content in accordance with or as reasonably contemplated by this Agreement.
The Souled Store cannot always manually screen Content before it is displayed on the Website, and occasionally members may inadvertently or deliberately submit and display content that breaches this Agreement. Inappropriate Content includes, but is not limited to, Content that:
The Souled Store shall in no way be held responsible for examining or evaluating Content, nor does it assume any responsibility or liability for the Content. This means that you, and not The Souled Store, are entirely responsible for all Content that you upload for sale as products, post, email, transmit or otherwise make available via The Souled Store.
The Souled Store does not control the Content posted via The Souled Store services and does not guarantee the accuracy, integrity or quality of such Content. You understand that by using The Souled Store's services, you may be exposed to Content that is offensive, indecent or objectionable.
Under no circumstances will The Souled Store be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via The Souled Store.
While The Souled Store tries to offer reliable data, it cannot promise that the Content and postings on Website will always be accurate and up-to-date. You will be responsible for ensuring that your posts are accurate and do not include misleading information. You agree that you will not hold The Souled Store responsible for inaccuracies in any postings on the Website.
The Souled Store and its designees shall have the right (but not the obligation) in their sole discretion to:
You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. You acknowledge that you may not rely on any Content created by The Souled Store or submitted to The Souled Store, including, without limitation, information about The Souled Store collaborations, posts, or in any other part of the Website.
You acknowledge, consent and agree that The Souled Store may access, preserve, and disclose your account information and Content if required to do so by law or in good faith belief that such access, preservation, or disclosure is reasonably necessary to:
By using services of The Souled Store, you agree to receiving promotional or information content relevant to The Souled Store through the medium of SMS or Email or both. Once you place an order, you automatically get subscribed to order related Whatsapp notifications.
Without limiting other remedies, The Souled Store may:
The Souled Store also reserves the right to cancel unconfirmed accounts or accounts that have been inactive for extended periods of time, without providing any prior notice, and at its sole discretion.
This Platform and the Services are provided on an "as is" basis. The Souled Store, its licensors and affiliates make no representations or warranties of any kind (express, statutory or implied) as to:
The Souled Store will not be held responsible for:
THE SOULED STORE DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, QUALITY OF SERVICE, AND FITNESS FOR A PARTICULAR PURPOSE, AND SHALL NOT BE RESPONSIBLE FOR:
The Platform may:
The Souled Store expressly disclaims any obligation(s) to update this Platform or any of the materials available on this Platform. The Company does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through the Platform.
You accept and agree that the content on this Platform is for informational purposes only and should not be construed as technical advice of any manner.
Except as provided above, there are no other warranties, conditions, or other terms and conditions, express or implied, statutory or otherwise, and all such terms and conditions are hereby excluded to the maximum extent permitted by applicable law.
YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER THE SOULED STORE NOR ITS SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE FOR:
IN NO EVENT SHALL THE SOULED STORE'S MAXIMUM AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU IN RELATION TO THE SERVICES AND/OR PLATFORM.
YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE.
IF YOU HAVE A DISPUTE WITH THE SOULED STORE OR ARE DISSATISFIED WITH THE SITE, TERMINATION OF YOUR USE OF THE SITE IS YOUR SOLE REMEDY. THE SOULED STORE HAS NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU.
You will not hold The Souled Store responsible for:
The Souled Store has no control over and does not guarantee these aspects.
You must take your own precautions to ensure that the process you employ for accessing The Souled Store's Service does not expose you to the risk of viruses, malicious computer code, or other forms of interference which may damage your own computer system. The Souled Store does not accept responsibility for any interference or damage to any computer system that arises in connection with your use of the Website or any linked website.
The Souled Store does not accept liability for any losses arising directly or indirectly from:
You acknowledge that The Souled Store may not be able to:
User acknowledges that it is obtaining the right to access the Platform and use the Services, and that irrespective of any use of the words "purchase", "sale" or like terms, in no case will any ownership rights be conveyed or be deemed to be conveyed to the user under these terms.
User agrees that The Souled Store or its suppliers retain all rights, title, and interest (including all intellectual property rights) in and to:
Collectively referred to as "Company Technology". Except as expressly set forth in these terms, no rights in any Company Technology are granted to the User.
You shall not copy, download, publish, distribute or reproduce any of the information contained on this Platform or social media in any form without the prior written consent of The Souled Store.
If you use any of The Souled Store's trademarks in reference to products or services, you must:
You must not use any of The Souled Store's trademarks:
Please refer to the Cancellation Policy provided on the Site.
Please refer to the Refunds and Returns Policy provided on the Site.
The Souled Store may terminate your access to all or any part of its Services at any time, with or without cause, with or without notice, effective immediately.
The Souled Store will terminate your access to the site if you are determined to be, in The Souled Store's sole discretion, a repeat infringer of the Content & Copyright Policy and/or these Terms of Use.
The Souled Store may, but shall not be obligated to, give you one warning if you have violated these Terms of Use prior to termination of your account.
You may terminate your use of the Services at any time. However, you shall continue to be bound by all provisions of these Terms of Use, which shall survive termination, including, without limitation:
By accepting the terms and conditions, the user consents to pay The Souled Store the complete amount for the order placed by them from The Souled Store. However, The Souled Store does not control the amount charged to the user by their bank related to their purchase from The Souled Store, to which The Souled Store disclaims any liability in this regard.
You hereby agree to indemnify and keep indemnified The Souled Store against all damages, liabilities, costs, expenses, claims, suits and proceedings (including reasonable attorney's fee) that may be suffered by The Souled Store because of:
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
If The Souled Store does not exercise a right under these Terms of Use, such non-exercise shall not constitute a waiver of such right. Waiver of any right, remedy or breach of any subject matter contained in these Terms of Use shall not be viewed as a waiver by The Souled Store, unless specifically agreed by The Souled Store in writing.
The Souled Store shall not be liable for any delay or failure of performance in respect of obligations under these Terms, caused by events beyond the reasonable control of The Souled Store, including but not limited to:
The Souled Store is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, You are not allowed to assign, transfer, or subcontract any of Your rights and/or obligations under these Terms.
These Terms read along with the Privacy Policy constitute the entire agreement between The Souled Store and You in relation to Your use of this Platform and supersede all prior agreements and understandings between the parties.
In addition to the other terms and conditions that govern the users of the Website, members of Membership also agree to the following terms and conditions:
The Souled Store shall endeavour to offer all its products at discounted rates for members. However, there may be certain circumstances where the rates offered to members shall be the same as those offered to non-members. This includes but is not limited to circumstances where:
The Souled Store reserves the right to terminate/suspend a user's Membership if it is determined that the user has:
The Souled Store's decision in this regard shall be final and binding. In such event, The Souled Store shall refund the last amount paid by the user for joining/renewing their membership.
The Souled Store reserves the right to:
If The Souled Store has suspicion or knowledge that any Customer is or has been involved in any fraudulent or illegal activity directly or indirectly, The Souled Store reserves the right to:
The Souled Store shall not be responsible if a purchase is not registered or is lost due to:
Any dispute in connection to the same shall be settled between the end customer and the network operator, and The Souled Store shall not be liable for the same.
The Souled Store reserves the right to amend, modify, cancel, update or suspend TSS Points at any time without notice. Upon such premature amendment, modification, cancellation, updation, or suspension of TSS Points by The Souled Store, no person shall be entitled to claim loss of any kind whatsoever against The Souled Store or its affiliates.
You hereby agree to indemnify and keep indemnified The Souled Store against all damages, liabilities, costs, expenses, claims, suits and proceedings (including reasonable attorney's fee) that may be suffered by The Souled Store because of:
If The Souled Store has suspicion or knowledge that any Customer is or has been involved in any fraudulent or illegal activity directly or indirectly, The Souled Store reserves the right to:
The Souled Store shall not be responsible if a purchase is not registered or is lost due to:
Any dispute in connection to the same shall be settled between the end customer and the network operator, and The Souled Store shall not be liable for the same.
The Souled Store reserves the right to amend, modify, cancel, update or suspend TSS Money at any time without notice. Upon such premature amendment, modification, cancellation, updation, or suspension of TSS Money by The Souled Store, no person shall be entitled to claim loss of any kind whatsoever against The Souled Store or its affiliates.
The Platform and/or the Services are controlled, hosted, and operated from India.
This Agreement will be governed by the laws of India without regard to conflicts of law provisions thereof.
All disputes relating to or arising out of this Agreement shall be resolved in the courts located in Mumbai, and the parties hereby consent to the jurisdiction of such courts.
If You have any questions about these Terms, please contact:
Grievance Officer
The Souled Store is a homegrown Indian brand with over 6 million happy customers.
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Last Updated: 2026-27